We understand that sometimes a return is necessary, and we’re committed to making the process as easy and stress-free as possible.
To start a return, please contact our support team via the “Contact Us” page within 30 days of receiving your order. To help us resolve your request quickly, include the following details:
Name on the order
Order number
A clear description of the issue
Photos showing the problem
Your preference for a replacement or refund
Important: We are not responsible for customer errors, such as typos, image issues, or incorrect item selection. Please review your order carefully before finalizing your purchase.
Return Policy
We accept returns on non-sale items within 30 days of delivery, provided the items meet the following conditions:
In new or gently used condition
Unwashed, with tags still attached
Accompanied by a proof of purchase
Return Shipping
Returns for damaged or defective items are free of charge
Return shipping cost: $0.00
How to Return an Item
Contact Us: Email us at [email protected] to request a return and receive the authorized return address.
Prepare Your Return: Include a printout of your order confirmation or receipt with the returned items.
Ship Your Package: Use your local post office or preferred courier to return the items. Share the tracking number with us once it has been shipped.
Receive Confirmation: Once we receive and inspect your return, you’ll receive an email confirmation. We will notify you of the approval or denial of your refund or replacement request.
Help
If you have any questions or need further assistance, please contact us at any time.
Customer satisfaction is our top priority, and we are committed to taking care of you. If you have any questions, please don’t hesitate to reach out to us through our “Contact Us” page.